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TERMS & CONDITIONS

Welcome to the M.Marquise website!

We wish that your online experience with our brand is as enjoyable as possible, that’s why we focused on making it inspiring and easy-to-browse.

We hope the following categories will answer your questions regarding the website’s terms of use, if not, do not hesitate on contacting us by phone at +40 726 254 684 from Monday to Friday between 10 and 19.

Feel free to send us your feedback or comments at office@mmarquise.com, We take responsability of answering your messages in 48 hours.

Company details:

S.C. MARQUISE COUTURE SRL

Sediu social: Snagov, sat Ghermăneşti, Şos. Ghermăneşti nr. 26, jud. Ilfov

Nr. Registrul Comertului: J23/2294/2013

CUI: RO32059413

For correspondence: Str. Ioan Voda Caragea no. 26, sector 1, Bucharest

1. General

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with S.C. MARQUISE COUTURE SRL hereinafter referred to as “M.Marquise”, ”us ” or ”we”, at the M.Marquise website, www.mmarquise.com.

By using www.mmarquise.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

2. PRODUCT. PRODUCT CONFIGURATION. CUSTOMIZATION

 

www.mmarquise.com offers for sale goods made after the consumer’s specifications and products available in stock. The customization is made by completing the product specifications as follows:

  • Size

If you buy a product in one of our standard sizes (XS, S, M, L), please check carefully the measures below. Please note that products ordered in standard sizes can be returned / exchanged.

 

M.Marquise XS (FR 34 / IT 38) S (FR 36 / IT 40) M (FR 38 / IT 42) L (FR 40/ IT 44)
Bust circumeference 81 86 90 95
Waist circumference 63 65 69 72
Hip circumference 93 95 97 104
Waist-Hip length 22 23 26 28
Distance from shoulder to breast 24 26 27 28
Distance from shoulder to waist 42 44 44 46
Length from waist down 106 107 108 110

If you purchase a product manufactured on demand using your own sizes, you can easily learn how to take your measures from the image below. Please note that custom-made products can not be returned / exchanged.

 

How to take measures picture

  • Colour

The colour / colour combination chosen can have an influence on the “image” of the selected model. The colours on the website are available according to our stock. Slight small imperfections or colour variations are qualities of a handmade product.

  • Customized products

Some products can be adjusted so to better meet your personal characteristics – model, height, size etc. Please keep in mind that these products are custom-made and therefore can not be exchanged / returned.

www.mmarquise.com website guarantees the quality of the product purchased.

3. Order

After configuring your desired products, they can be ordered by adding them to the Cart. Placing an order on www.mmarquise.com means that you have read and understood the Terms and Conditions of this site. We reserve the right to accept or reject your order.

The order confirmation will be done through an explicit confirmation email, as follows:

Cash payment (cash on delivery to the courier) – order is confirmed after the verification of personal data and order details.

Card payment (online) – the order is confirmed after the verification of personal data, order and payment confirmation from our partner Euplatesc.ro.

Bank payment – the order is confirmed after the verification of personal data, order details and confirmation of payment from the bank.

We reserve the right to refuse the order in the following cases: the payment cannot be confirmed, delivery restrictions in your area, the product is not available in stock, is withdrawn or does not meet our quality standards, your personal information is not accepted etc.

4. Shipping / Delivery
  • Free shipping in Romania

We ship all over Romania with our partner, Fan Courier. Delivery takes one day.

  • Worldwide

Depending on your location, we will provide the best shipping solution for you, with one of our partners.

5. Returns and Exchanges

PRODUCTS IN STANDAR SIZES AND COLOURS

You have 14 days to change the product with a different colour or size, if the product is clean and unworn. Any product that is not in a suitable condition for resale (the product was used, washed soiled or damaged) will not be refunded and will be sent back to you. Transport costs charged on delivery will not be refunded in case of return.

We will refund your money within 30 days (or return the difference, if the exchanges) through the same method used at the time of payment.

CUSTOM-MADE PRODUCTS

Please note that custom made products bought online can not be refunded or exchanged.

According to OUG 130/2000 art. 10 letter c) – “The consumer can not cancel these types of contracts […] c) contracts for the supply of goods made to the consumer’s specifications or clearly personalized products […].”

According to OUG 34/2014 art. 16 letter c) – “…are exempted from the right of withdrawal stipulated in Art. 9-15 concerning distance contracts and contracts away from the business premises the following: […] c) the supply of products manufactured according to the specifications submitted by the consumer or clearly personalized […]. ”

Because we want you to be fully satisfied with our products, in some cases, we will make changes to the same product, if possible.

6. Warranty

www.mmarquise.com site offers 2 years of warranty for every product.

Law no. 449/2003 regarding the sale of goods and associated guarantees:

ANPC.gov.ro – Law no. 449/2003

7. LEGAL INFORMATION

Copyright / Trademark

All site contents with exact reference, but not limited to: design, graphics, text, video, images, symbols, scripts, source code and other data, are owned by SC MARQUISE COUTURE SRL and are protected by copyright and intellectual and industrial property laws. Any use of this information without the explicit consent of SC MARQUISE COUTURE SRL, is prohibited and punishable by law. The M.MARQUISE brand and logo are trademarks owned by SC MARQUISE COUTURE SRL. 

Confidentiality. Safety data

SC MARQUISE COUTURE SRL is committed to strictly mantain the confidentiality of customer data. By registering on mmarquise.com, you agree that your personal data will be included in the database of the company, which reserves the right to process the information mentioned above, in advertising, marketing and advertising purposes, without any other obligations in the future. Also, you agree to receive information from SC MARQUISE COUTURE SRL in advertising purposes, by mail, telephone, email, SMS or other means of communication, noting that you can refuse at any moment the receipt of such information. According to Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data and the Law. 506/2004 concerning the processing of personal data and privacy in the electronic communications sector, SC MARQUISE COUTURE LTD is required to safely manage and only for the above purposes your personal data. SC MARQUISE COUTURE SRL does not encourage spam, does not sell, provide nor exchange the information obtained through this website.

FINAL MENTIONS

Placing an Order on www.mmarquise.com automatically implies the acceptance, without objections, the terms and conditions above, the equivalent of a valid contract. The Terms and Conditions on this site are subject to OUG 34/2014 and OUG 130/2000 regarding the Consumer Protection and does not affect any consumer rights provided by the law in force.

 

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